News

November 2, 2009

Changes in the Door–Tran Voucher Program Effective 12/01/09

Currently, individuals may purchase travel vouchers from Door–Tran.  For example, a $5.00 voucher may be purchased for $2.50 that can be used for rides with the following 7 different transportation providers in Door County:
            -Senior Resource Center         -Service Taxi
            -Sunshine House                   -Door County–Green Bay Shuttle
            -American Red Cross              -Door County Island Hopper
                                                     -Washington Island Community Van
 
The Wis. Dept of Transportation recently informed Door–Tran that it needs to change the way certain federal transportation grants are used to fund the voucher program.  Beginning on January 1, 2010, 3 of the 7 transportation providers who currently accept vouchers will no longer be able to do so.    
Those affected providers will be:
            -Senior Resource Center   -Sunshine House    -American Red Cross
 
WHAT CHANGES WILL OCCUR IN THE VOUCHER PROGRAM?
Vouchers purchased prior to December 1, 2009 will be honored through December 31, 2009, just as they are now by all 7 transportation providers.  Any of the current vouchers which have not been used by 12/31/09 may be returned to Door–Tran, no later than January 15, 2010 for a full refund of the purchase price. 
 
Beginning December 1, 2009 and continuing into 2010, Door–Tran will begin selling a new voucher (different color) which will only be accepted for rides on:    
-Door County–Green Bay Shuttle     -Service Taxi Cab
-Door County Island Hopper            -Washington Island Community Van

WHAT HAPPENS NEXT?

Door–Tran will be working with WisDOT and other funding sources to develop an alternative plan, (if possible), so vouchers may again be used with the 3 affected transportation providers at a future date.  
 
You can still use the 3 affected providers in 2010 – you just won’t be able to use a voucher for your ride and will have to pay the normal fare/donation.  We thank you for your participation in the voucher program and apologize for any inconvenience created by this change. 

Please direct any questions to Pam Busch at Door–Tran at
920–743–9999 or 877-330-6333.